Liability & Disclaimer Policy

This Liability & Disclaimer Policy explains the general limitations and responsibilities applicable when users access the website www.safalsevakendra.in or use gift card, voucher, digital payment-related, or other services made available through Prosper Professional Development Life Private Limited ("Prosper"). This document should be read with the applicable Terms and Conditions, product-specific terms, and the relevant issuer/provider terms.

Depending on the product, Prosper may facilitate access to or distribution of products or services offered by banks, authorised prepaid payment instrument (PPI) issuers, merchants, voucher providers, or other third parties. The actual issuer or service provider, where applicable, will be identified in the relevant product information or transaction flow. Prosper does not claim to be independently authorised by the Reserve Bank of India (RBI) or licensed by NPCI to issue PPI products or operate regulated payment systems. The relevant provider’s terms and applicable law govern the underlying product or service.

Prosper endeavours to keep website and product information reasonably accurate and current. However, product descriptions, offers, merchant acceptance, prices, availability, redemption conditions, and other information may change or be supplied by third parties. Information is provided subject to the applicable product terms and confirmation by the relevant provider.

Third-party banks, issuers, merchants, voucher providers, payment processors, and technology partners may apply their own terms, conditions, eligibility requirements, operating hours, and service standards. Prosper is not responsible for independent acts, omissions, product decisions, or service failures of a third party, except to the extent liability cannot lawfully be excluded or where Prosper is responsible under applicable law or its contractual obligations. Users should review the relevant provider’s terms before purchase or redemption.

Gift cards and vouchers may be subject to expiry dates, merchant restrictions, partial-use rules, non-transferability, cancellation limits, and other product-specific conditions. A successful order or payment does not guarantee acceptance by every merchant or outlet. Refunds, reversals, and failed-transaction handling will be governed by the applicable product terms, the relevant provider’s rules, and applicable law. Users should retain transaction references and contact support if an issue arises.

To the extent permitted by applicable law, Prosper will not be liable for indirect, incidental, special, punitive, or consequential losses, including loss of profits, revenue, data, business opportunity, or goodwill arising from use of the website or third-party products. Nothing in this Policy excludes or limits liability that cannot be excluded or limited under applicable law, including any liability arising from fraud, wilful misconduct, or obligations that the law requires Prosper to fulfil.

Prosper aims to maintain reliable access but does not guarantee uninterrupted, error-free, or continuously available website access. Access may be affected by maintenance, network disruptions, third-party outages, cyber incidents, or events beyond reasonable control. Users should not rely on the website as the sole record of a transaction and should preserve confirmations and receipts.

Users are responsible for providing accurate information, protecting account credentials and OTPs, checking recipient details before confirming a transaction, reviewing product-specific conditions, and using the website lawfully. Users must promptly report suspected unauthorised activity or errors.

Unless expressly stated otherwise, website content is general information and is not legal, tax, financial, or investment advice. Users should obtain appropriate professional advice where needed.

Prosper may update this Policy from time to time. The revised version will be published on the website with an updated effective or revision date. Continued use after publication of changes is subject to applicable law and the updated terms.